Terms and Conditions

Please read these terms and conditions, which apply to all types of therapy sessions conducted by Vicky Tunaley at Trance for a Change.  This information relates to face-to-face consultations in Hinckley, Leicestershire and also covers sessions delivered at your own premises.  Online sessions are also covered by these terms and conditions. They are designed to protect your interests as a client.

By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment, continue with your course of therapy or browse this website.

Consultation and Fees

Each standard session lasts at least one hour but may be more, depending on the natural flow of the session and what issues we are working with. The agreed fee per session is as stated on www.tranceforachange.com.  Fees are payable during online booking or at the end of each session by cash or card payment.   

Fees may be subject to change at any time, but if you are already undergoing a course of treatment then I will always honour the previous fee that has been agreed for your sessions.

Your Commitment to Therapy

Hypnotherapy requires commitment and motivation to gain the best results. Part of the progress happens in the therapy room, and part is achieved through reflection or homework.  As the client, when you agree to undertake a course of treatment you also agree to engage with the process, complete any homework that you are given and listen to the mp3s supplied at appropriate times. It is with commitment and partnership working that you will see the best results.

 
Appointments

 You commit to attend the appointments that we make. This is necessary for two reasons:

  • Your attendance at the appointment is part of your commitment to the on-going treatment. Missed and cancelled appointments will interfere with the progress of your therapy.
  • If you do not cancel within a reasonable timeframe then that appointment time has been wasted.

Arriving Late for an Appointment

If you are running late, please let me know as soon as possible. I will do my best to make a full session available, but this often depends on appointments subsequent to your booking and so cannot be guaranteed. If your session needs to be curtailed due to your late arrival then the session fee remains payable in full.


Cancellation Policy

Hinckley therapy rooms, own premises and online sessions:

My cancellation policy requires at least 24 hours’ notice of cancellation via telephone, or text. If an appointment is cancelled with less notice half the session fee will apply.

Confidentiality

For full details of my privacy policy please see my website at www.tranceforachange.com or you can request this to be emailed to you if preferred.

In order to ensure continued best practice, I receive regular clinical supervision of my work with clients. During supervision it may be necessary to review your treatment but if this occurs, then all identifiable information will be removed from the discussion.

Everything you say will be treated in the strictest confidence with the following exceptions:

  • Self-Harm: I may need to contact your GP if it appears that you are suicidal or intend to carry out serious self-harm.
  • Abuse or Injury to a Minor: I am legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information to me.
  • If I am required by law.

Standards of Behaviour

I undertake to treat you with respect and not to abuse the trust you put in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging either to me or any other person. You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor. If you do come to sessions under the influence of alcohol or recreational drugs or demonstrate violent/abusive behaviour, I reserve the right to cancel the session and refuse any further therapy sessions.